Certificate III in Business


This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.


Job roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • customer service advisor
  • data entry operator
  • general clerk
  • payroll officer
  • typist
  • word processing operator


Completion of a Certificate II or Year 12 prior to enrolling in this training is not compulsory, but recommended. 


After completing this qualification, individuals may progress to:

  • Certificate IV in Business Administration
  • Other Certificate IV qualifications from the Business Services Training Package

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