Certificate II in Cleaning Operations


This qualification is usually delivered to learners under trainee arrangements through on-the-job training in the case of new or existing workers. Coaching and assessment by approved RTO personnel is undertaken in the workplace using approved tools provided by the RTO.



  • Plan for safe and efficient cleaning activities
  • Maintain cleaning storage areas
  • Participate in workplace safety arrangements
  • Perform basic stain removal
  • Maintain carpeted floors
  • Clean external surfaces
  • Maintain hard floor surfaces
  • Clean glass surfaces
  • Maintain furniture, fittings and room dressing
  • Clean wet areas
  • Sort and remove waste and recyclable materials

(Sourced from https://training.gov.au/Training/Details/CPP20611)

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