FAQ's & Cancellation Policy
Frequently Asked Questions (FAQS)
When can I get my Ls?
As soon as you turn 16 years of age you can get your L’s. All you need to do is drop into the Roads and Maritime Services (RMS) or Services NSW office, prove your identity and pass a Driver Knowledge Test (DKT).
Now that I have my L plates, what happens next?
To help you as an L plate driver, there are rules and regulations that must be followed. These are designed to keep you safe on the road and help getting your licence a positive experience.
You are required to:
• Be supervised at all times by the holder of a full Australian driver licence.
• Have L plates displayed clearly at the front and rear exterior of the car when driving. The letter L on the plate must not be hidden.
• Observe a maximum speed limit of 90 km/h.
• Not tow any other vehicle.
• Not exceed zero blood alcohol concentration (this means you cannot drink before driving or have any alcohol in your system when you are driving a vehicle). It is also illegal to drive under the influence of drugs.
• Not supervise another learner driver.
• Only carry the number of passengers that can be properly seated in seats and restrained by approved seat belts or child restraints.
• Only drive vehicles that have a seat belt fitted to the driver's position and you must wear the seat belt at all times.
• Not use a mobile phone while driving, This also includes hands free or speaker devices.
Failure to comply with any of the above requirements is an offence, carries heavy penalties and you could even lose your licence.
What’s the Drivers Knowledge Test (DKT)?
The Roads and Maritime Services (RMS) computer selects questions at random from a bank of more than 600 examples. You will be asked 15 general knowledge questions and must get at least 12 correct. You will then be asked 30 road safety questions (including questions on traffic signs) and will need to get at least 29 correct to pass.
Everything you need to know to pass the DKT is included in the Road Users’ Handbook (RUH), which is available from the RMS.
When should I take my first professional driving lesson?
Drive for Life... recommends all learner drivers take their first professional driving lesson as soon as possible after you get your Learners Licence. The main reasons for having a lesson quickly is to receive expert driver training and education from one of our qualified instructors before venturing onto the road. At this lesson you will receive a personalised learning plan that is designed to fit your own level of driving experience and capability, so your driving experience is safer and more enjoyable.
Your supervising driver can also provide expert instruction when mentoring you through the 120 hours of driving practice that includes 20 hours of night driving.
How do I get my Provisional (P1) Licence (Red P plates).
Once you reach 17 years of age you are eligible to sit the P1 Driving Examination, however learners between the ages of 17 and 25 must have logged at least 120 hours of driving experience, including a minimum of 20 hours of night driving. All learners in this category must have held a learners permit for a minimum of 12 months. Drivers over the age of 25 are exempt from this requirement.
Drive 4 Life Cancellation Policy
Booking Cancellation by Customer
Unless specifically stated on registration materials, the deadline to receive a refund for your driving lesson is 2 business days before your lesson. Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for individuals who choose not to attend a lesson. Cancellations will be accepted by phoning Drive 4 Life on 1800 374 834 or emailing [email protected] and must be received by the stated cancellation deadline.
All refund requests must be made by the credit card holder. Refunds will be credited back to the original credit card used for payment. These above policies apply to Drive 4 Life services unless otherwise noted in corresponding written materials. Please read all individual product information thoroughly.